Features added by Dynamics 365 version



2015 SP1


D365 (8.1)

D365 (8.2)

D365 (9.0)

Command Bar

Hierarchical security

New navigation bar/reduced scrolling

App for Outlook works in Outlook

Learning Path

Mobile workspace

Virtual Entities

Horizontal Navigation

Global search

Refreshed sitemap

Excel templates

Email signatures in web client

App designer

Unified User Interface


Offline drafts and mobile dashboards

Form tab navigation drop-down

Word templates

Project Service Automation

Mobile offline

Refreshed web interface

Business Rule

Business rules if/then logic, And/Or grouping


Private documents in OneDrive for Business

Field Service Automation

Enhanced Outlook app displays more information

Configurable Outlook app


Configurable Outlook synchronization

Folder based tracking

Server-side SharePoint Integration

Dynamics 365 portals

Relevence search

Multi-select option sets

Business Process Flow

BPF Branching

Lightweight Outlook App

Document integration on mobile

SLA's for any entity

Connected field service

Relationship Insights

Social Pane

Sales Product bundles and properties

Immersive Excel Online

Export to Excel on mobile

Mobile offline

Add-in for Microsoft Project

LinkedIn Sales Navigator

Quick Create Forms

Calculated fields

Refreshed Excel export

Email a link from phones and tablets

Mobile KB articles

Unified resource scheduling

Mobile app supports app designer app modules

Quick View Forms

Rollup fields

Office 365 groups

Voice of the Customer surveys

mobile quotes, orders, and invoices

Editable grids

Refreshed web client

Access Teams

Hierarchy Visualization

OneNote Integration

New KB articles

Company news timeline

Ability to add an existing O365 group with a record

New activity timeline

Real-time workflows

Enhanced SLA's

Phone client

Interactive Service Hub

Enhanced Power BI Integration

BPF supports workflow

App modules have offline profiles


Dynamics 365 for Good (Blackberry Enterprise)

configurable maximum session length and access controls

Basic SLA's

Default entitlements

Organization insights enhancements

Auto record create rules

Customer Service Hub

Routing rules

Turbo forms rendering engine

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